Traditional client portals are often just a digital dashboard, passively displaying data pulled from a CMS. While they serve a purpose in disseminating information, they fall short in fostering collaboration and driving transaction success.
MatterHive, on the other hand, is a dynamic platform that brings all project stakeholders together in a secure central hub for communication and collaboration.
Portals for onboarding
Onboarding is undoubtedly a critical phase in any property transaction. Portals excel at streamlining this process by collecting essential documents, forms, and signatures.
However, with traditional portals their functionality often ends there. Once the onboarding is complete, these portals become stagnant, leaving a communication void. Clients and Conveyancers fall back on email, phone calls, and even post to continue communicating.
Silos of information
Even if a portal is used for client onboarding, they are often only used for communications between conveyancers and their clients. The opposite side of a transaction does not have access to the data in the portal, and so when it becomes time to collaborate the two conveyancers will communicate via email.
When clients and third parties like estate agents can’t easily see what communications are occurring, they resort to ‘chasing’ their conveyancers for updates. Handling these chasing requests can take up significant time for conveyancers leading to inefficiencies, overtime, and burnout.
MatterHive: A Collaborative Superpower
MatterHive revolutionizes transaction management by creating a central platform for all stakeholders to connect and collaborate.
By consolidating communication into a single space, MatterHive significantly enhances transparency and reduces the time spent on status updates.
With features like real-time messaging, file sharing, automatic notifications, and task tracking, all stakeholders can work together seamlessly and efficiently.
Key Differences Between MatterHive and Traditional Portals
Features found in the beta version include:
- Comprehensive Project Management: While traditional portals focus solely on the initial client interaction, MatterHive offers a holistic view of the entire project lifecycle. From inception to completion, every phase is managed and tracked within the platform.
- Real-time Collaboration: MatterHive enables seamless communication and collaboration among all stakeholders . With features like real-time messaging, file sharing, and task management, all parties can work together efficiently and effectively.
- Centralized Document Repository: Gone are the days of searching through emails for important documents. MatterHive provides a centralized location for storing and accessing all project-related files, ensuring easy retrieval and referencing.
- Time Savings: By streamlining communication and collaboration, MatterHive frees up valuable time for teams to focus on delivering project outcomes.
- Enhanced Client Engagement: By providing clients with a platform to actively participate in the project, MatterHive strengthens client relationships and improves overall satisfaction. Modern clients expect the best use of technology and appreciate the transparency that MatterHive provides.
MatterHive is more than just a portal; it’s a powerful platform that transforms the way that matters are managed. By moving beyond the limitations of traditional portals, MatterHive empowers conveyancers to work smarter, communicate more effectively, and achieve better results for their clients.
Ready to transform your collaboration? Book a MatterHive demo today!
To discuss how MatterHive can help transform collaboration for your business and register for our beta program, simply click on the link below.
